This guide is intended to support remote troubleshooting sessions only when a Forney Support Engineer has requested assistance.
When to Use
This procedure is designed to support visual inspection or diagnostic steps as part of a troubleshooting session with Forney Technical Support. It should be performed only when requested by a Forney Support Engineer, as accessing internal components without guidance may lead to unintended issues.
Required Tool:
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Standard 1/8” Allen wrench (for non-console systems)
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Flat-head screwdriver (for console-based systems)
Procedure:
Remove Panel Screws (Non-Console Systems):
Use a 1/8” Allen wrench to remove the six screws securing the electronics panel cover, as shown:

Open Console-Based Systems:
For systems with console interfaces (e.g., models CA-0397, CA-0398, or compression machines with “-C” in the model number), insert a large flat-head screwdriver into the designated slot below the console to release the panel:
Access the Electronics Cabinet:
Once the panel is removed, you will see the internal components. Your system may vary depending on age and configuration:
Here is an example of a system with multiple options, which has a more complex panel:
Assist Forney Support with Inspection:
During the support call, the Forney Support Engineer may ask you to visually inspect or report on one or more of the following components:
Variable Frequency Drive (VFD):
Legacy VFDs (Older Systems):
Fuse Check:
The circled light will illuminate if the fuse is blown
RS-485 VFD Communications Filter:
May not be present on all systems.
Other Electronics:
Depending on your machine model and age, additional components may be referenced during the support session.
Reinstall the Panel:
Once the support session is complete, carefully reattach the panel using the same screws or method used during removal.
Important Notes:
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Only perform this procedure at the direction of a Forney Support Engineer.
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Do not attempt to diagnose or repair internal components independently.
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A 1/8” Allen wrench is required for non-console panels.
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Console systems use a flat-head screwdriver for access.
Need Help?
If you have any questions or encounter issues during this procedure, please contact Forney Product Support at 724-346-7400 or visit https://forneyonline.com/customer-service/.