Receiving palletized shipments is part of many Forney Store orders, especially for larger machines, bulk materials, or heavy items. Here’s what you need to know:
1. Advantages of Having a Loading Dock
While not required, a loading dock provides clear benefits:
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Faster and easier delivery: Truck drivers can unload directly to your dock without special equipment.
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Lower shipping costs: Standard freight delivery is less expensive than requiring special services like liftgate delivery.
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Simpler handling and storage: You can move pallets directly into your facility using a forklift or pallet jack.
2. Receiving a Pallet Without a Loading Dock
Don’t worry if you don’t have a loading dock—we can still deliver your pallet:
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Your shipment can be scheduled with liftgate service.
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The driver will lower the pallet to street level on a platform for drop-off.
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Important: You are responsible for moving the pallet from the drop-off location into your facility. Make sure you have a plan in place—such as using a pallet jack, dolly, or extra hands for heavy items.
3. Adding Liftgate Service to Your Order
If you need liftgate delivery:
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Contact Customer Service to add this option before your order ships.
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📞 724-346-7400
Including this service ensures a smooth and safe delivery experience.
4. Quick Tips for a Smooth Pallet Delivery
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Plan for receiving: Make sure the area is clear for the delivery truck.
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Know your equipment: If you don’t have a forklift or pallet jack, liftgate delivery is essential.
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Inspect your delivery: Always check the shipment for visible damage before signing the driver’s paperwork.